Rock Identifier : Crysto

Terms & Conditions

End User Licence Agreement  ·  Last Updated: 6 August 2026

1. Acceptance of Terms

These Terms & Conditions, which also serve as the End User Licence Agreement (together, the "Terms"), form a legally binding agreement between you ("you" or "User") and Aifinity Solutions Ltd. ("Aifinity Solutions", "we", "us" or "our"), a company registered in England and Wales, governing your use of the mobile application Rock Identifier : Crysto — shown within the application and in exported reports under the product name Crystara — together with all associated features, content and services (the "App").

By downloading, installing, accessing or using the App, you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, do not download, install or use the App.

You must be at least 13 years old to use the App. If you are between 13 and the age of legal majority where you live, you may use the App only with the involvement and consent of a parent or legal guardian, who agrees to be bound by these Terms on your behalf. You represent that you are not barred from receiving the App under the laws of any applicable jurisdiction.

In these Terms, a "Scan" is a single submission of a photograph for AI identification; an "Identification" or "Result" is the AI-generated output the App returns for a Scan, including any suggested name, category, confidence value, description, physical properties, localities and safety note; a "Subscription" is an auto-renewing paid plan that unlocks the App's premium features; and your "Collection" is the set of specimens you choose to save within the App.

2. Changes to Terms

We may revise these Terms from time to time. When we do, we will update the "Last Updated" date above and, where the changes are material, give notice within the App before they take effect. Your continued use of the App after the effective date constitutes acceptance of the revised Terms. If you do not accept them, you must stop using the App and may cancel any Subscription as described in section 8. Changes do not apply retrospectively to any dispute of which we had notice before the change.

3. The Service and Its Limits

The App applies an artificial intelligence vision model to a photograph you supply and returns a suggested identification of a rock, mineral, crystal, gemstone or fossil, together with typical properties associated with that specimen type. This section explains what that can and cannot tell you, and it is the most important section of these Terms.

Identifications are estimates, not determinations. The App analyses a single two-dimensional photograph. A photograph cannot establish streak, hardness, density, cleavage, fluorescence, refractive index or chemical composition — the properties by which minerals are actually identified. Results are probabilistic, may be incomplete, and may be wrong, including where the App reports high confidence.

The App does not provide professional advice. Nothing it returns constitutes geological, mineralogical, gemological, appraisal, investment, legal, medical or safety advice, and it is not a substitute for laboratory testing or examination by a qualified professional.

Do not rely on the App for safety. Some minerals are asbestiform, radioactive, toxic, or hazardous when cut, ground, heated or ingested. Never use the App to decide whether a specimen is safe to handle, cut, polish, heat, powder, ingest, use in water, or bring into a home. Treat every unidentified specimen as potentially hazardous and consult a qualified professional. Any safety note the App displays is general information about a suggested specimen type, not an assessment of the object in your hand.

Do not rely on the App for value. The App does not appraise specimens and gives no indication of authenticity, provenance, quality or market price. Do not use it as a basis for buying, selling, insuring or valuing anything.

You are solely responsible for how you use, interpret and act upon any Result, and for verifying it independently before taking any action that could affect health, safety, property or finances. Subject to section 14, we accept no liability for any decision made or action taken in reliance on a Result.

4. Licence Grant and Restrictions

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to download and use one copy of the App on any Apple-branded device that you own or control, for your personal, non-commercial use. Where the App is obtained from the Apple App Store, this licence is further subject to the Usage Rules set out in the Apple Media Services Terms and Conditions, and any conflict between those Usage Rules and these Terms is resolved in favour of the Usage Rules.

This is a licence, not a sale. All rights not expressly granted are reserved. You must not, and must not permit anyone else to: copy, modify, adapt, translate or create derivative works of the App; reverse engineer, decompile or disassemble the App, or attempt to derive its source code, algorithms, prompts or API credentials, except to the extent this restriction is prohibited by applicable law; rent, lease, lend, sell, sublicense, distribute or otherwise make the App available to any third party; remove, obscure or alter any proprietary notice, trade mark or attribution; use the App to build a competing product or service, or to train, fine-tune or evaluate any machine learning model; or use the App in violation of any applicable law, regulation or export control.

5. Your Content and Licences

You retain all ownership of the photographs you submit and the specimens you save. We claim no ownership in them.

You grant us, and our identification providers acting on our instructions, a limited, non-exclusive, worldwide, royalty-free licence to host, transmit, process and analyse each photograph solely for the purpose of producing and returning your Result. This licence exists only for as long as needed to perform that processing, and for no other purpose. We do not use your photographs to train models, we do not publish them, and we do not retain them on our infrastructure. Handling of your photographs is described in detail in section 5 of the Privacy Policy.

You represent and warrant that you own or have the necessary rights to each photograph you submit, and that submitting it does not violate any law or the rights of any third party.

Your Collection is stored on your device and, where you have iCloud enabled, mirrored into your own private iCloud account. You are responsible for backing up your Collection. We are not a backup service and cannot recover a Collection lost through device loss, deletion of the App, iCloud being disabled, or an iCloud fault.

6. Prohibited Conduct and Acceptable Use

You agree not to use the App for any unlawful purpose, or in any way that infringes the rights of others. In particular, you agree not to submit photographs that you do not have the right to submit, or that contain other people, private documents, confidential material, or content that is illegal, obscene or abusive; interfere with, disrupt, overload or attempt to gain unauthorised access to the App, our infrastructure, our providers' systems, or any account or network connected to them; use any robot, script, scraper or automated means to access the App or its identification endpoint, or to extract our prompts, credentials or reference data; circumvent, disable or attempt to defeat the free-tier scan limits, subscription entitlement checks, or any other technical measure protecting the App, including by manipulating your device clock, time zone or device identifier, or by reinstalling the App to reset a quota; resell, redistribute or commercially exploit Results, or present them as expert or professional identifications; or use the App to generate content that is misleading about a specimen's identity, safety or value for the purpose of selling it to others.

We may suspend or terminate access, without notice, where we reasonably believe these restrictions have been breached.

7. Free Tier and Scan Limits

The App may be used without payment, subject to a limit on the number of Scans permitted per calendar day. The current free allowance is displayed in the App and is enforced by our servers. At the date of these Terms it is three Scans per day, resetting at local midnight on your device.

Because each Scan costs us money to process, we reserve the right to change the free allowance, to impose an overall daily service ceiling, and to apply reasonable rate limits to protect the service. Where a Scan fails through no fault of yours, the App will normally return the allowance to you automatically; the number of such refunds per day may itself be limited to prevent abuse. Attempting to obtain more than your allowance through technical means is a breach of section 6.

8. Subscriptions, Billing and Cancellation

A paid Subscription unlocks unlimited Scans, PDF report export, advanced mineral properties and the other premium features described on the subscription screen. The plans offered, their durations, their prices in your local currency, and any introductory free trial are shown on that screen before you confirm any purchase. The terms shown there at the time of purchase govern the transaction.

Payment and Automatic Renewal

Payment is charged to your Apple Account upon confirmation of purchase. Your Subscription renews automatically at the then-current price for the same period, and will continue to do so, unless you cancel it. To avoid being charged for the next period, you must cancel at least 24 hours before the end of the current period; your Apple Account is charged for renewal within the 24 hours before the period ends. You can manage or cancel your Subscription at any time in iOS Settings › [your name] › Subscriptions, or from within the App. Deleting the App does not cancel a Subscription. Cancelling stops future renewals; you keep premium access until the end of the period you have already paid for, after which the App reverts to the free tier with your Collection intact.

Free Trials and Introductory Offers

Where a free trial or introductory offer is available, its length and terms are shown on the subscription screen. Unless you cancel at least 24 hours before the trial ends, it converts automatically into a paid Subscription at the price displayed. Trials and introductory offers are limited to one per Apple Account per subscription group, and eligibility is determined by Apple. If you purchase a Subscription while a free trial is running, the unused portion of the trial is forfeited.

Refunds and Statutory Cancellation Rights

All purchases are processed by Apple, and refunds are administered by Apple under its own policies — we are not able to issue them directly. Requests can be made at reportaproblem.apple.com. Except where a refund is required by mandatory consumer law, payments are non-refundable and partial periods are not refunded.

If you are a consumer in the United Kingdom or the European Economic Area, you have a statutory right to cancel a distance contract for digital content within 14 days, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or the equivalent local implementation of the Consumer Rights Directive. That right is normally lost once supply of the digital content begins with your express consent and acknowledgement, which is what happens when premium features are unlocked immediately on purchase. Nothing in this section removes or limits any statutory cancellation or refund right you have as a consumer.

Price Changes and Restoration

We may change Subscription prices. Where a change affects an existing Subscription, Apple will notify you and, where required, seek your consent before the new price takes effect; if you do not consent, the Subscription will not renew. If you reinstall the App or move to a new device, use Restore purchases on the subscription screen to re-establish your entitlement.

9. Intellectual Property Rights

The App, its user interface, source code, design, graphics, our curated reference library of specimen entries, the report and share-card layouts, and the names Rock Identifier : Crysto and Crystara, together with all associated logos, are owned by Aifinity Solutions Ltd. or its licensors and are protected by copyright, trade mark and other intellectual property laws. Nothing in these Terms transfers any of those rights to you.

You may use Results, exported PDF reports and share cards for your own personal, non-commercial purposes, including sharing them socially, provided you do not remove any attribution and do not present them as professional identifications. Any other commercial use requires our prior written permission.

If you believe material in the App infringes your copyright, contact us at info@aifinitysolutions.com with sufficient detail to identify the work and the material in question, and we will investigate promptly.

10. Third-Party Services

The App depends on services operated by third parties — including OpenRouter and the AI model providers it routes to, Google Firebase, RevenueCat, and Apple. Your use of the App is also subject to those providers' terms, and their availability is outside our control. We are not responsible for the acts, omissions, content, accuracy or availability of any third-party service, and any link from the App or these pages to a third-party site is provided for convenience and is not an endorsement.

11. Availability and Updates

We provide the App on an ongoing basis but do not guarantee that it will be available uninterrupted or error-free. We may modify, suspend, limit or discontinue the App or any of its features at any time, and may release updates that you may need to install for the App to keep working. The App declares a minimum supported version, and older versions may stop functioning after a period. Where we discontinue the App entirely, we will give reasonable notice through the App or these pages and, where a paid Subscription would be affected, will not charge you for any period after the discontinuation takes effect.

12. Termination

These Terms remain in effect for as long as you use the App. You may terminate at any time by cancelling any Subscription and deleting the App. We may suspend or terminate your access immediately, without notice, if you breach these Terms, if we reasonably suspect fraudulent, abusive or unlawful use, or if we are required to do so by law or by a provider we depend on.

On termination, the licence in section 4 ends and you must stop using the App. Sections 3, 5, 9 and 13 to 20 survive termination.

13. Disclaimer of Warranties

THE APP AND ALL RESULTS ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AIFINITY SOLUTIONS LTD. AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT ANY IDENTIFICATION, PROPERTY, LOCALITY, SAFETY NOTE OR OTHER RESULT IS ACCURATE, COMPLETE, RELIABLE OR CURRENT; THAT THE APP WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; OR THAT DEFECTS WILL BE CORRECTED. NO ADVICE OR INFORMATION OBTAINED FROM THE APP CREATES ANY WARRANTY NOT EXPRESSLY STATED HERE.

Nothing in this section affects your statutory rights as a consumer. If you are a consumer in the United Kingdom, the Consumer Rights Act 2015 gives you rights in respect of digital content — including that it be of satisfactory quality, fit for a particular purpose made known to us, and as described — and those rights cannot be excluded or limited. Consumers in the European Economic Area have equivalent rights under local law. Some jurisdictions do not allow the exclusion of implied warranties, in which case such warranties are limited to the minimum period and extent permitted by law.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AIFINITY SOLUTIONS LTD. AND ITS OFFICERS, EMPLOYEES, AGENTS AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE APP OR ANY RESULT — INCLUDING ANY LOSS ARISING FROM AN INCORRECT IDENTIFICATION OR FROM RELIANCE ON A SAFETY OR VALUE INDICATION — WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE APP SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU ACTUALLY PAID US FOR THE APP IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY POUNDS STERLING (£50).

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and — if you are a consumer in the United Kingdom — for breach of the statutory terms implied by the Consumer Rights Act 2015, or any other liability which cannot lawfully be excluded or limited. Consumers in the European Economic Area retain the equivalent protections under their local law. If you are a consumer, we are responsible for loss or damage that is a foreseeable result of our breach of these Terms, but we are not responsible for any loss or damage that is not foreseeable, and we are not liable for business losses, since the App is supplied for domestic and private use only.

15. Indemnification

If you use the App other than as a consumer, you agree to indemnify, defend and hold harmless Aifinity Solutions Ltd. and its officers, employees and agents from and against any claim, demand, loss, liability, damage, cost or expense (including reasonable legal fees) arising out of or relating to: your use of the App; your breach of these Terms; any photograph or content you submit; your violation of any law or of any third party's rights; or any decision or action you take in reliance on a Result. We reserve the right to assume the exclusive defence and control of any matter subject to indemnification by you, in which case you agree to cooperate with us. This section does not apply to, and does not limit the rights of, consumers.

16. Apple-Specific Terms

The following applies where you obtained the App from the Apple App Store. In the event of a conflict, this section prevails over the rest of these Terms with respect to Apple.

These Terms are between you and us only, not Apple. Aifinity Solutions Ltd., not Apple, is solely responsible for the App and its content.

Scope of licence. The licence granted in section 4 is limited to a non-transferable licence to use the App on any Apple-branded product that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, save that the App may be accessed by other accounts associated with you via Family Sharing or volume purchasing.

Maintenance and support. Aifinity Solutions Ltd. is solely responsible for providing any maintenance and support services for the App. Apple has no obligation whatsoever to furnish any maintenance or support services in relation to the App.

Warranty. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App to you. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the App. Any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to any warranty are our sole responsibility.

Product claims. Aifinity Solutions Ltd., not Apple, is responsible for addressing any claims by you or a third party relating to the App or your possession and use of it, including product liability claims, any claim that the App fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection, privacy or similar legislation, including in connection with the App's use of any framework.

Intellectual property claims. In the event of any third-party claim that the App or your possession and use of it infringes that third party's intellectual property rights, Aifinity Solutions Ltd., not Apple, is solely responsible for the investigation, defence, settlement and discharge of that claim.

Legal compliance. You represent and warrant that you are not located in a country subject to a United States Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties, including the Specially Designated Nationals list.

Developer contact. Questions, complaints or claims about the App should be directed to Aifinity Solutions Ltd. at info@aifinitysolutions.com.

Third-party beneficiary. You acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

17. Google Play Terms

The App is currently distributed for iOS only. If and when it becomes available through the Google Play Store, the following applies to copies obtained there: these Terms are between you and Aifinity Solutions Ltd., not Google; Google is not responsible for the App or its content and has no obligation to provide maintenance or support; purchases are processed by Google Play and governed by the Google Play Terms of Service, with refunds administered under Google's refund policy; and Google is a third-party beneficiary of these Terms with the right to enforce them. References in these Terms to the Apple Account, App Store and iOS Settings should be read as references to the corresponding Google Play equivalents.

18. Governing Law and Dispute Resolution

These Terms, and any dispute or claim arising out of or in connection with them or the App (including non-contractual disputes or claims), are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Informal resolution first. Before bringing any claim, you agree to try to resolve the dispute informally by emailing info@aifinitysolutions.com with a description of the claim and the relief sought. Both parties agree to negotiate in good faith for 30 days from that notice. Most concerns are resolved at this stage.

Jurisdiction. If the dispute is not resolved informally, the courts of England and Wales have non-exclusive jurisdiction over it, and both parties submit to that jurisdiction.

Your rights as a consumer are preserved. If you are a consumer, nothing in this section deprives you of the protection of the mandatory consumer laws of your country of residence, and you may bring proceedings in the courts of that country. If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in the courts of that jurisdiction. We will always bring proceedings against a consumer in the courts of the country in which that consumer is resident.

19. Miscellaneous

20. Contact Information

Questions about these Terms should be directed to Aifinity Solutions Ltd. by email at info@aifinitysolutions.com. Please mention "Rock Identifier : Crysto" in your message so that we can route it correctly.